ESA – Privacy Policy

1. Introduction

We are committed to safeguarding the privacy of Environmental Services Association’s (ESA) website visitors and its clients in accordance to General Data Protection Regulation (GDPR).

This Privacy Policy sets out how we collect, use and store your personal information (this means any information that identifies or could identify you). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy applies where we are acting as a data controller with respect to the personal data of ESA’s website visitors and customers; in other words, where we determine the purposes and means of the processing of that personal data.

Unless stated, your personal data is being collected and processed by, or on behalf of, the Environmental Services Association (ESA).

We are a Data Controller for the purposes of the Data Protection Act (DPA) 1998 and the EU General Data Protection Regulation (GDPR). This means that we are responsible for, and control the processing of, your personal information.

For further information about our privacy practices, please contact us:

Post: ESA, 154 Buckingham Palace Road, London SW1W 9TR


We use cookies on our website. In so far as those cookies are not strictly necessary for visitors to view our website, we will ask you to consent to our use of cookies when you first visit our website.

2. Collecting your information

We want to ensure we’re communicating to you in your preferred communication method and that it’s relevant to you. We may collect this information:

a)    when you download our application forms

3. Information we collect and why we use it

We must have a reason to collect your information, as per the regulations with GDPR and the DPA 1998. We do not actively seek to collect information about you via this website. We log a number called your IP address which is automatically recognised by the system. We will only collect information sent to us by you on forms or in emails, which you send to us of your own volition.

We may collect information to provide statistics for the purpose of monitoring website usage in order to help us develop this website and our services. These statistics will not contain information which can be used to identify individuals.

Personal information we collect includes details such as your name, company and email address listed on application forms. We are not permitted to collect information we do not need or will not use.

We will use this information:

a.     To help facilitate Membership applications and enquires

b.     To facilitate press and general enquires

You may withdraw consent, at any time and for whatever reason, by giving seven days’ written notice to us by writing to:

ESA, 154 Buckingham Palace Road, London SW1W 9TR

Or emailing:

You have the right to request, in writing, any information that is held about you and you have the right to access a copy of this information. We don’t sell your personal information to anyone else.

4. Who we may share your information with

We use a range of organisations to either store personal information or to help deliver our services to you. These include:

a)     Google analytics: We may disclose cookie data to Google analytics identified at in so far as reasonably necessary for analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google analytics –  _ga and _gid.

5. How long we will keep information about you

We will only keep your information for as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

a)     personal data, your name and email address, will be retained for a minimum period of 12 months following use of the web contact form/survey, and for a maximum period of 24 months following the sign-up date.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

a)     the period of retention of your email address will be determined based on consent and legitimate interest for the purposes of offering, marketing and selling relevant goods and/or services to you.

Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Keeping your information safe

The Environmental Services Association (ESA) take looking after your information seriously, we will only store data you have consented to provide us.

If a breach of GDPR occurs, it will be reported to the Information Commissioner. For further information about Information Rights legislation, please contact the Information Commissioner’s Office at or by telephone 0303 123 1113.

7. Your rights

The Data Protection Act 2018 allows you to find out what information is held about you, on paper and computer records. This is known as ‘right of subject access’.

You may exercise any of your rights in relation to your personal data by written notice to us OR in addition to the other methods specified in Section 3.

You have the right to withdraw your consent that you have provided at any time and we must cease processing. This may restrict the service that we are able to provide.

8. About cookies

Cookies are pieces of data created when you visit a website. The file contains an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Further information can be found in our cookie policy.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. This information may be used for statistical purposes but does not contain any personally identifying information.

Cookies that we use

We use cookies for the following purposes:

a.     authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are:Google analytics –  _ga and _gid).

b)     (f)    analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are:Google analytics –  _ga and _gid) and

c)     (g)    cookie consent – we use cookies (to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: Google analytics).

9. Links to other sites

This website contains links to other sites which are not administered or operated by the Environmental Services Association (ESA). This privacy statement applies only to this website. You should always read the privacy statement on the website you are linking to and check if personal information is collected.

10. Policy review

This policy will be reviewed by the Environmental Services Association (ESA) or their representative annually or as the need arises.